Refund Policy
Legal disclaimer
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This Refund Policy is subject to change without prior notice. The version in effect at the time of your booking will apply.
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Nothing in this policy limits your rights under applicable Canadian consumer protection laws.
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Fire Brigade Safety Training reserves the right to determine, at its sole discretion, the appropriate resolution for any issue raised.
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Participation in our training programs is at your own risk. While every effort is made to ensure safety and accuracy of information, Fire Brigade Safety Training is not liable for any direct, indirect, incidental, or consequential damages arising from participation in our courses or reliance on the information provided.
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By booking our services, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy and Legal Disclaimer.
Refund Policy
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.